Privacy Policy

Last Updated: March 18, 2025

Introduction

This Privacy Policy explains how Frontend AI, Inc. ("Frontend," "we," or "us") gathers, utilizes, and protects your personal information when you access our website (frontend.co) and services. This policy applies to all platform users and should be read in conjunction with our Terms of Service ("Terms"), which provide additional details on how we manage data and user content.

Data Collection and Use

Information We Collect

Account Information

  • Name
  • Email address
  • Payment details for subscriptions
  • Account settings and preferences

For more details on managing your account and responsibilities, refer to the "User Accounts and Content" section in our Terms.

Service Usage Data

  • Code generated through our platform
  • User interactions and engagement with platform features
  • Statistics on feature usage
  • Error reports and debugging logs

Ownership and rights related to generated content are explained in the "Intellectual Property Rights" section of our Terms.

Automatically Collected Data

  • IP address
  • Browser details (type and version)
  • Device and operating system information
  • Date, time, and frequency of access
  • Pages visited and interaction logs

Analytics and Tracking

We use analytics tools to improve user experience and platform performance:

  • PostHog: Tracks user behavior and feature engagement (see PostHog's Privacy Policy for more details).
  • Google Analytics: Monitors website traffic and usage (you can opt out using Google's opt-out browser extension).

Cookies and Tracking Technologies

We utilize cookies to:

  • Maintain session states
  • Store user preferences
  • Analyze platform activity
  • Enhance service functionality

Cookie settings can be managed via your browser controls.

How We Use Your Information

As outlined in the "Data Usage, Training, and Learning" and "Service Improvements and Training" sections of our Terms, we use collected data to:

Improve Our Services

  • Optimize platform functionality
  • Enhance AI model accuracy
  • Improve overall service quality

Support and Operations

  • Provide customer support
  • Process payments and transactions
  • Send important updates and service notifications

Security and Compliance

  • Protect user accounts and data
  • Monitor usage for potential security threats
  • Diagnose technical issues and maintain system reliability
  • Prevent fraud and abuse

For detailed information about data use, see the "Data Usage, Training, and Learning" section in our Terms at frontend.co/terms.

Data Sharing and Processing

Third-Party Service Providers

We share data only with trusted partners as described in our Terms. This includes:

  • Data processing requirements
  • Agreements for handling sensitive information

For more details, see the "Data Usage and Learning" section in our Terms.

Your Rights

You have the right to:

  • Access the personal data we store about you
  • Request corrections to inaccurate data
  • Request data deletion where applicable
  • Export your data in a readable format
  • Opt out of specific data processing activities
  • Withdraw consent for data use where applicable

To exercise these rights, contact info@frontend.co.

Security Measures

We employ industry-standard security measures, including:

  • Data encryption during transmission
  • Secure storage of personal data
  • Strict access controls
  • Regular security audits
  • Employee training on data protection protocols

AI Training and Service Improvements

As explained in "Data Usage, Training, and Learning" in our Terms, some data is used to refine our AI and improve platform performance.

For additional details on:

  • What data is used in AI model training
  • Our approach to handling user data

Refer to our Terms.

Data Protection and Security

Our security practices align with the liability limitations outlined in our Terms. For further information about:

  • Platform security measures
  • Data handling policies
  • Risk allocation and responsibility

Please review the "Disclaimer of Warranties" and "Limitation of Liability" sections in our Terms.

User Content Visibility

Code and projects created using our Services remain private unless you choose to share them. Only authorized Frontend employees, contractors, or partners (where necessary for support) have access.

  • Private projects: Only visible to the account owner.
  • Public projects: Can be seen and used by other users.

Users cannot access your private content unless explicitly shared.

Liability Protections

While we implement robust security measures, we are not responsible for:

  • Users who attempt to bypass platform security restrictions.
  • Unauthorized account access due to user negligence.
  • Losses, damages, or exposure of user-generated data.

Our Terms include comprehensive disclaimers and limitations of liability, covering all aspects of security and data protection.

Children's Privacy

Our Services are designed for users aged 18 and older. We do not knowingly collect or store data from minors.

International Data Transfers

To provide our Services, we may transfer data across regions while maintaining compliance with applicable regulations and ensuring proper safeguards.

Legal Framework

This Privacy Policy is part of our Terms. In case of conflicts between this policy and our Terms, the Terms will take precedence.

Policy Updates

We may modify this policy periodically. Changes will be handled as described in our Terms.

Contact Information

For any inquiries, reach us at:

Company Name: Frontend AI, Inc.

Address: [ADDRESS]

Website: https://frontend.co

For Assistance:

  • Privacy questions: info@frontend.co
  • Support inquiries: support@frontend.co
  • DMCA and legal matters: info@frontend.co
  • General feedback: info@frontend.co

Response Times:

  • Privacy-related inquiries: Within 7 business days.
  • Support requests: Handled per your service plan.
  • Urgent security matters: Mark emails as "URGENT - Privacy Concern."

Additional Resources:

  • Terms of Service: https://frontend.co/terms
  • Documentation: https://docs.frontend.co
  • Pricing: https://frontend.co/pricing

For faster responses, use the appropriate contact email and include relevant account details.

Last Updated: March 18, 2025